Shop Policies and FAQs
Payment
We accept PayPal and credit cards.
(If paying with an e-check through Paypal, payment must clear before item is produced and shipped.)
Shipping
USA:
Our clothing is printed to order in the USA. Most items ship in 2-5 business days. Please be aware that holidays and weather may also affect shipping time. We cannot guarantee receipt of order by a specific date, but we will always do our best to ship as quickly as we can.
Our clothing is printed to order in the USA. Most items ship in 2-5 business days. Please be aware that holidays and weather may also affect shipping time. We cannot guarantee receipt of order by a specific date, but we will always do our best to ship as quickly as we can.
Everywhere Else:
Actual shipping time may vary depending on location, customs, and other factors beyond our control after crossing the border. Please be aware that holidays and weather may also affect shipping time. We are not responsible for customs and other international shipping fees.
Actual shipping time may vary depending on location, customs, and other factors beyond our control after crossing the border. Please be aware that holidays and weather may also affect shipping time. We are not responsible for customs and other international shipping fees.
We ship to the address on your order. Please be sure to enter the correct shipping address. We are not responsible for missing orders due to address mistakes by customers. Shipping for orders that are returned to sender due to incorrect address will be re-shipped after customer pays for shipping and handling again.
We accept returns and exchanges (within 15 days of delivery) that meet the following reqirements:
- Wrong size (our error)
- Incorrect item (our error)
- Misprinted item or material defect
*** Please do not send items back without contacting us first and receiving a return shipping address. Depending on item availability, return address may not be the same as shipping address. Items must be sent back to the address we specify when you contact us. Items sent back to us in used condition, including washed, stained, odors, or with pet hairs will not be exchanged.
Size charts are provided to help you choose the correct size. If in doubt, measure your favorite t-shirt and match the measurements to our size chart.
We take great pride in our commitment to customer service. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
Spelling, punctuation or grammatical errors made by the customer.
Important Stuff:
1. Check the sizing charts! We want you to be happy with your shirt when it arrives.
2. Shipping is NOT guaranteed by a specific date, but we do our best to get your order out as quick as we can.
3. If there is a problem with your item, please get in touch and we will work it out! :)
4. Please remember, designs are shown as computer mock-ups. Designs are back-lit by your monitor, actual colors and placement may vary.
5. Feel free to drop us a note with questions!
6. Want to contact us? Drop us an email: barbecuegang@gmail.com
We take care to provide you with quality items. All designs are created by and owned by Odysseyroc LLC. T-shirts are custom printed on demand especially for you!